Virtual receptionist for busy practices
Never lose a patient call again.
PetriCore is a virtual receptionist that answers every call, books visits into your schedule, and screens low‑value calls so your front desk can focus on the patients in front of them.
Demo line: (770) 501-5225 · No pressure, just a quick look at how it works.
Built for dentists, chiropractors, med spas, clinics, and any team that relies on the phone to run the practice.
See it from your phone in minutes
We’ll call you on the number you share and walk you through a real call flow, so you can hear exactly what your patients will hear.
We’ll never sell your data or spam you. One of our team members will reach out once to set up your walkthrough.
Trusted by growing healthcare practices and service teams
How it works
A calm, clear receptionist for every single call
PetriCore picks up in a few rings, routes calls, and books appointments into your existing systems. No new headcount. No extra stress on your front desk.
1. Answer
When a patient calls, PetriCore answers quickly with a friendly, practice‑branded greeting every time, even during lunch or after hours.
2. Triage & route
The caller explains what they need. PetriCore follows the rules you set to decide whether to book, transfer, send to voicemail, or send a message.
3. Book & confirm
For the right calls, PetriCore books or reschedules visits, gathers basic details, and sends a clear note to your team so nothing falls through the cracks.
Works alongside your existing tools
PetriCore plugs into the phone numbers and calendars you already use. We help you set it up once, then your team just sees booked visits and clear call notes.
The problem
Missed calls are lost patients and lost revenue
Your front desk is juggling walk‑ins, paperwork, and a ringing phone. It is not realistic to answer every call, yet every missed call could be a new or returning patient.
- New patients hang up when no one answers or the voicemail is full.
- Existing patients cannot get through to change visits, so they simply do not show.
- Front desk staff feel rushed and stressed, which can hurt the patient experience.
- You pay for marketing that sends calls to a busy line or endless ring.
- Hiring, training, and keeping extra staff just to cover phones is expensive.
PetriCore gives you a calm, always‑on receptionist without adding another full‑time hire, so your team can focus on care while every call is handled.
The PetriCore solution
A virtual receptionist that sounds human and follows your rules
We design your call flows with you: what to say, what to ask, when to book, and when to transfer. Callers hear a clear, kind voice that feels like part of your team.
For healthcare practices: PetriCore can collect insurance details, reason for visit, and basic intake questions before the patient arrives, without adding more work to your team.
For other service businesses, we capture caller details and book time on your calendar so you can stay focused on the work itself.
Catch every valuable call
New and returning patients reach a calm greeting instead of a busy signal or voicemail. We can escalate urgent calls to your team right away.
Protect your front desk
Your team can focus on check‑ins and in‑person care. PetriCore calmly handles common questions, price shoppers, and schedule changes.
Book more visits with less effort
PetriCore offers clear options, books the right visit type, and confirms details so your schedule stays full and organized.
What practices see with PetriCore
Fewer missed calls, calmer teams, and clearer schedules
Our customers use PetriCore to catch more first‑time callers, cut down on phone chaos, and give patients a predictable experience every time they call.
35–60% fewer missed calls
Practices report a sharp drop in voicemails and hang‑ups once PetriCore starts answering every inbound call.
2–4 extra visits per day
By turning missed calls into booked visits, teams see real revenue lift without more marketing spend.
Happier front desk teams
Staff describe the day as “quieter” and “more under control” when PetriCore handles the first wave of calls.
“Before PetriCore, we had constant voicemails from new patients we could not call back in time. Now they get booked on the first call, and my team is less stressed.”
Practice manager, multi‑location dental group
“I was worried it would sound robotic. It doesn’t. Patients think it is a member of our staff, and they get to the right place without waiting on hold.”
Owner, med spa and wellness clinic
Who PetriCore is for
Built for healthcare, ready for any call‑driven team
Practice owners and office managers use PetriCore when the phone is blocking growth, but hiring another full‑time receptionist does not make sense.
Healthcare practices
Dentists, orthodontists, oral surgeons, chiropractors, med spas, physical therapy clinics, primary care, and specialty clinics.
Regional and multi‑location groups
Groups that share call centers or rotate staff across locations, and need consistent phone coverage across the board.
Owner‑led service businesses
Home services, legal, accounting, and other teams where the owner or a small staff is still answering most calls.
Teams with seasonal or peak hours
Busy Mondays, campaign launches, or seasonal rushes where call volume spikes beyond what your staff can cover.
Curious if PetriCore is a fit for your practice?
Share your call volume and hours, and we will tell you honestly if PetriCore makes sense right now or not.
Get a quiet, 10‑minute walkthrough
Hear exactly what your patients will hear
On a short call, we will run through a live demo, share a few real‑world call flows, and answer any questions about your setup or compliance needs.
No hard sell, no long slide deck. If it is not a fit, we will say so.
Book your walkthrough
Share a few details and we will follow up with times that work for you.
Prefer to call? Reach the demo line at (770) 501-5225.
Questions & answers
Short answers to common questions
If you have a question that is not listed here, we are happy to cover it during your walkthrough.
Will callers know they are speaking with a virtual receptionist?
Most callers experience PetriCore as a friendly receptionist who clearly understands what they are asking for. We use natural language and practice‑specific details so the experience feels like part of your team. If you prefer, we can also add a short line that explains they are speaking with an automated assistant.
Is this safe for healthcare and patient information?
PetriCore is designed with healthcare in mind. We follow industry best practices for security, access controls, and data handling. During your walkthrough, we can talk about how we handle caller details, call recordings if used, and how we work with your existing systems. You decide what information is collected on calls.
How long does it take to get started?
Most practices can go live within a few days. We map out your call flows, set up your phone routing, and run a few test calls together. You do not need to change your main phone number. Your team does not have to learn a big new system to start seeing value.
What if my call volume is low or changes by season?
That is common. Many teams use PetriCore to cover peak times, certain days of the week, or after‑hours only. On your walkthrough, we will look at your call patterns and decide together what coverage makes sense.
Do you replace my staff?
No. PetriCore is meant to protect and support your staff, not replace them. We handle the first layer of calls and routine questions so your team can give better attention to the people in front of them and the higher‑value calls that need a human touch.
PetriCore Solutions
Virtual receptionist systems for healthcare and call‑driven businesses that want fewer missed calls and calmer teams.
Contact
Demo line: (770) 501-5225
Book a walkthrough
Compliance & trust
We design call flows to respect your internal policies and regulatory needs. Talk with us about how PetriCore can support your HIPAA and data‑handling requirements.